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Instructions

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Required Resources

Read/review the following resources for this activity:

  • Textbook: Chapter 10; review Chapter 3
  • Lesson
  • Minimum of 1 scholarly source (in addition to the textbook/lesson)

Initial Post Instructions

For the initial post, share with the class a time when you had to address (or were involved with) conflict in a work setting. Then, address the following, using the provided headings to format your post:

  • Conflict Setting
    • Describe the setting, the people involved, the emotions experienced, and the outcome.
  • Insight
    • Provide insight into how the situation could have been handled better by referencing the textbook and an outside source.
  • References
    • Place your two APA citations in this section.

Follow-Up Post Instructions

Respond to at least one peer or the instructor. Further the dialogue by providing more information and clarific